KLAS Report: MEDITECH Customers Enlist Consulting Firms for Help Reaching Government Requirements, Meaningful Use
Although a number of consulting firms can support MEDITECH users, MEDITECH-focused consulting firms Dell Services and Navin, Haffty & Associates (NHA) are selected twice as often by MEDITECH clients

OREM, UT, February 02, 2011 /24-7PressRelease/ -- MEDITECH clients hire MEDITECH-focused consulting firms Dell Services and Navin, Haffty & Associates (NHA) twice as often as firms that advise on multiple vendor brands, according to a new report from KLAS.

For the new report, "A Provider's Guide to MEDITECH Consulting Firms", KLAS gathered opinions from 67 MEDITECH hospitals already using consultancies. The inspiration for this study came from findings in a 2010 KLAS report, "Shifting Demand for Consultants: Who's Hot, Who's Not, and Why", according to KLAS Research Director and report author Lorin Bird.

"Last year, we found that MEDITECH hospitals were seeking meaningful-use related consulting services more often than any other client base," Bird explained. "For this year's report, we spoke with MEDITECH hospitals that had already chosen consultants, to help guide those who have yet to take this step."

Though heath care providers generally reported high satisfaction with the consultancies measured, mindshare remains with Dell Services and NHA, according to the new report. These two firms registered double the amount of work any other firm had, as well as the largest share of v.6 and meaningful use projects.

"NHA consults exclusively for MEDITECH customers, and Dell's purchase of Perot with Perot's JJWild acquisition -- a MEDITECH-only consulting firm -- made Dell perhaps the biggest player in this space," Bird commented. "Both vendors are broadly known as MEDITECH specialists, and MEDITECH often recommends them to clients."

In "A Provider's Guide to MEDITECH Consulting Firms", maxIT Healthcare earned the highest performance score overall, at 91.4 out of 100 points. ACS was a close second, at 90.9, and Navin, Haffy & Associates third at 88.9. Dell and CSC followed, with scores of 88.4 and 76.3 respectively.

For more information about the professional services market, as well as the strengths and weaknesses of participating vendors and firms, "A Provider's Guide to MEDITECH Consulting Firms" is available to healthcare providers online for a significant discount off the standard retail price. To purchase, healthcare providers and vendors can visit www.KLASresearch.com/reports.

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Andrea Morrill
KLAS
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